Choose a Month
January 20, 2021 / 2021년 1월 20일
|
January 20, 2021
Dear Valued Customers,
At Woori America Bank, we are continuing to monitor the development of COVID-19 as we navigate through these uncertain times. The safety and well-being of our customer, our employees and the communities we serve are our top priority and we will continue to work with those impacted, providing solution that makes sense for meeting each particular need.
Branch Operations
We appreciate your patience as we continue to take steps to reopen our branch services fully. Starting January 1, 2021, Woori America Bank operation hours are as follows:
- All Full-Service Branches1: 9:00 AM to 4:00 PM
- All Loan Production Offices (LPO)2: 9:00 AM to 5:00 PM
We encourage you to check the Location link for details of branches near you. Our weekend operations will continue to be closed until further notice. For additional questions or inquiries please contact us at:
1Full Service Branches are located in following states: NY, NJ, PA, MD, VA, CA, TX
2Loan Production Offices are located in following states: CA, GA, TX, IL, WA
We are also happy to service you through our convenient Online or Mobile App services which provides fast and easy ways to bank.
Keeping our offices, branches and facilities safe and clean is our top priority. We have increased our cleaning frequency and enhanced our cleaning procedures following CDC standards in the retail branches and our office facilities, with increased focus on high traffic and high touch point areas. Additionally, our branches are provided with disinfectant wipes and spray, hand sanitizer and gloves. Please note we will continue to urge everyone present at our office locations and branches to follow the guidance provided by the Center for Disease Control and Preventions (CDC).
Different Ways You Can Bank with Us
Consider taking advantage of our convenient mobile banking services:
- Deposit a check: Snap a picture of it using the “Deposits” option on the Woori America Bank Mobile Bank app
- Pay bills and transfer money: Use our expanded “Transfer & Pay” option on the Woori America Bank Mobile Bank app and www.wooriamericabank.com to pay your bills and transfer money.
Ask about our newly deployed “A2A” and “P2P” payment options which provide more flexibilities for you to move money.
- See your transactions: Use the Woori America Bank Mobile Bank app and www.wooriamericabank.com to review all your transactions.
Banking Fee Waiver Program
In consideration of the on-going COVID-19 Pandemic event, the Bank is extending the Banking Fee Waivers Program until further notice. Please get in touch with our branch representative or any of our customer service representatives to inquire about the program which include the following:
- Overdraft Fees Waiver
- ATM Fees Waiver
- CD Early Withdrawal Penalty Fee Wavier
- Credit Card Late Payment Fee Waiver
In addition, we have assistance programs for eligible credit card customers, including credit line increases and collection forbearance programs.
SBA Paycheck Protection Program
At Woori America Bank, we are committed to helping your business navigate the uncertain economic situation brought on from COVID-19 pandemic crisis.
Starting January 19, 2021, we are accepting both first-and second-draw PPP applications from eligible customers who established a business banking relationship with Woori America Bank.
Please get in touch with us by contacting our Loan Officers at any of our full-service branches or loan production offices.
Key points to keep in mind:
- To better ensure we can process your PPP loan application in a timely manner, we recommend you familiarize yourself with the eligibility provisions and documentation required by the SBA. The documentation requirements will vary based on loan size and application type. For the latest PPP information, including program rules and requirements, please visit the SBA PPP site or the U.S Treasury page.
- Since the inception of the PPP, the U.S. Treasury and the SBA have continually modified guidelines regarding the PPP. You should study the SBA’s interpretation of the CARES Act, the Economic Aid Act, and the Paycheck Protection Program
Interim Final Rules carefully. You should consult with your attorney, accountant or other professional advisor(s) as you consider use of funds and your particular situation.
- Application processing times, application authorization and availability of funds are not guaranteed and are dependent on, among other things, SBA systems availability, processing and guidelines, as well as PPP funding availability.
Apply for PPP Loan Forgiveness
We also invite all clients with PPP loans to apply for loan forgiveness by speaking with our Branch and LPO Loan officers, who can assist you in submitting the Forgiveness application and the required supporting documents based on PPP loan size.
There are important guidelines from the SBA on how you spend PPP funds and your eligibility for loan forgiveness.
- All or some portion of the loan principal and accrued interest can be forgiven if you use the loan funds for purposes that fully meet the forgiveness requirements issued by the SBA.
- The amount of your loan that is forgiven may be reduced if you do not completely follow the requirements.
- The actual amount of the forgiveness will depend, in part, on your use of all of the loan funds for forgivable purposes and whether you maintain employee and compensation levels during the required periods according to the CARES Act, the Paycheck Protection Program Flexibility Act (PPPFA), recently-enacted legislation, and SBA rules.
We recommend that borrowers carefully review the CARES Act, PPPFA, recently enacted legislation and SBA rules, and consult with their attorney, accountant or other professional advisor(s) as they consider use of funds and their particular situations.
For additional information on forgiveness rules, please refer to relevant IFRs (Interim Final Rules) here.
We will continue to keep you informed about the program but please note that it is your obligation, as the borrower, to understand the SBA’s rules. Please visit SBA.gov and Treasury.gov.
Other Financial Assistance
We are continuing to provide other Financial Assistance Program to all our valued customers:
- Residential and Consumer Borrowers short term payment deferral
- SBA Debt Relief
Guidelines
We urge you to follow these CDC guidelines when planning to visit our branches:
- Please stay home if you are sick
- Follow the safe distance guidance of maintaining 6 feet from all individuals
- Clean and/or sanitize your hand often and avoid contacts with your eyes, nose and mouth with unwashed hands
Please not that we may instruct you to keep safe distances during your visit to the branches.
Protect from scams
Please note that we will not be asking you for confidential information such as your user name, password, PIN or other account information when we reach out to you. You can find additional precautionary details at the Federal Trade Commission.
Additionally, please guard against phishing and do not click on unusual links or texts. Instead directly go to apps or sites like the Woori America Bank Mobile app or wooriamericabank.com .
You can contact us at any time if you need any other assistance. Please reach us at our Customer Service at
1–888–MYWOORI (699–6674)
or write to us at cs@wooriamericabank.com
|
July 30, 2020 / 2020년 7월 30일
|
July 30, 2020
Dear Valued Customers,
Woori America Bank (WAB) is continuing to monitor the development of COVID-19 as we navigate through these uncertain times. The safety and well-being of our customer, our employees and the communities we serve are our top priority and we will continue to work with those impacted, providing solution that makes sense for meeting each particular need.
Branch Operations
We appreciate your patience as we continue to take steps to reopen our branch operations fully. Starting July 30, 2020, Woori America Bank branch hours will operate at our normal weekday hours:
- New York and New Jersey Except Ridgefield:
8:30 AM to 5:00 PM
- California Branch and LPO:
9:00 AM to 4:00 PM
- Dallas Branch, TX:
9:00 AM to 4:00 PM
- All other Locations:
9:00 AM to 5:00 PM
We encourage you to check the Location link for details of branches near you. Our weekend operations will continue to be closed until further notice. For additional questions or inquiries please reach us at:
We are also happy to service you through our convenient Online or Mobile App services which provides a fast and easy ways to bank.
Keeping our offices, branches and facilities safe and clean is our top priority. We have increased our cleaning frequency and enhanced our cleaning procedures following CDC standards in the retail branches and our office facilities, with increased focus on high traffic and high touch point areas. Additionally, our branches are provided disinfectant wipes and spray, hand sanitizer and gloves. Please note we will continue to urge everyone present at our office locations and branches to follow the guidance provided by the Center for Disease Control and Preventions (CDC).
Alternative Ways to Bank with Us
Consider taking advantage of our convenient mobile banking services:
- Deposit a check: Snap a picture of it using the “Deposits” option on the Woori America Bank Mobile Bank app.
- Pay bills and transfer money: Use our expanded “Transfer & Pay” option on the Woori America Bank Mobile Bank app and www.wooriamericabank.com to pay your bills and transfer money.
Ask about our newly deployed “A2A” and “P2P” payment options which provide more flexibilities for you to move money.
- See your transactions: Use the Woori America Bank Mobile Bank app and www.wooriamericabank.com to review all your transactions.
Banking Fee Waiver Program
In consideration of the on-going COVID-19 Pandemic event, the Bank is extending the Banking Fee Waivers Program until further notice. Please get in touch with our branch representative or any of our customer service representatives to inquire about the program which include the following:
- Overdraft Fees Waiver
- ATM Fees Waiver
- CD Early Withdrawal Penalty Fee Wavier
- Credit Card Late Payment Fee Waiver
In addition, we have assistance programs for eligible credit card customers, including credit line increases and collection forbearance programs.
SBA Paycheck Protection Program (PPP) Extended
Small Business Administration (SBA) and WAB SBA Team is continuing to work together to provide you with the assistance you need to get through these difficult times.
NOTE: The Paycheck Protection Program has been extended and we have resumed accepting applications again in response to the U.S. Government passing the program's extension legislation. The new deadline to apply for a Paycheck Protection Program loan is August 8, 2020.
For those who have already been funded through the PPP, you can begin to prepare for the Forgiveness Application.
- Please review the updated Paycheck Protection Program Loan Forgiveness Application form from the SBA website. We recommend you familiarize yourself with this document as we will be referring to it when processing your Forgiveness application.
- Please also check to see if you qualify for more simpler 3508EZ form to request Forgiveness. The Checklist for using SBA Form 3508EZ clarifies who can use the simpler form to request Forgiveness. You must meet one of these three criteria:
- Self-employed and have no employees OR
- Did not reduce the salaries or wages of your employees by more than 25% and did not reduce the number of employees or hours of your employees OR
- Did not reduce the salaries or wages of your employees by more than 25% and did experience reductions in business activity as a result of health directives related to COVID-19. Business activity reductions could have resulted directly or indirectly from compliance with COVID Requirements or Guidance from federal, state or local government shutdown orders that prohibited you from maintaining the same Full Time Equivalency (FTE) employee levels.
- For both types of applications, here are additional updates that apply to your loan forgiveness program:
- You now have a 24-week Covered Period to spend loan funds starting the date loan funds were deposited into your Woori business checking account. If you were funded prior to June 5, you can still use the 8-week period and Alternative Payroll Covered Period.
- You must use at least 60% of funds for eligible payroll costs to qualify for full Loan Forgiveness.
- If you do not apply for Forgiveness within the deferral period, you must begin making payments after your deferral period.
- You will need to certify and document that you used the loan funds for SBA-eligible purposes
We will continue to keep you informed about the program but please note that it is your obligation, as the borrower, to understand the SBA’s rules. Please visit SBA.gov and Treasury.gov.
Other Financial Assistance
We are continuing to provide other Financial Assistance Program to all our valued customers:
- Residential and Consumer Borrowers short term payment deferral
- SBA Debt Relief
Guidelines
We urge you to follow these CDC guidelines when planning to visit our branches:
- Please stay home if you are sick
- Follow the safe distance guidance of maintaining 6 feet from all individuals
- Clean and/or sanitize your hand often and avoid contacts with your eyes, nose and mouth with unwashed hands
Please not that we may instruct you to keep safe distances during your visit to the branches.
Protect from scams
Please note that we will not be asking you for confidential information such as your user name, password, PIN or other account information when we reach out to you. You can find additional precautionary details at the Federal Trade Commission.
Additionally, please guard against phishing and do not click on unusual links or texts. Instead directly go to apps or sites like the Woori America Bank Mobile app or wooriamericabank.com.
You can contact us at any time if you need any other assistance. Please reach us at our Customer Service at
1–888–MYWOORI (699–6674)
or write to us at cs@wooriamericabank.com
|
July 06, 2020 / 2020년 7월 6일
|
July 6, 2020
Dear Valued Customers,
Woori America Bank (WAB) is continuing to monitor the development of COVID-19 as we navigate through these uncertain times. The safety and well-being of our customer, our employees and the communities we serve are our top priority and we will continue to work with those impacted, providing solution that makes sense for meeting each particular need.
Branch Operations
We appreciate your patience as we continue to take steps to reopen our branch operations fully. Starting July 6, 2020, Woori America Bank branch hours will operate at our normal weekday hours:
- New York and New Jersey Locations: 8:30 AM to 5:00 PM
- All other Locations: 9:00 AM to 5:00 PM
We encourage you to check the Location link for details of branches near you. Our weekend operations will continue to be closed until further notice. For additional questions or inquiries please reach us at:
We are also happy to service you through our convenient Online or Mobile App services which provides a fast and easy ways to bank.
Keeping our offices, branches and facilities safe and clean is our top priority. We have increased our cleaning frequency and enhanced our cleaning procedures following CDC standards in the retail branches and our office facilities, with increased focus on high traffic and high touch point areas. Additionally, our branches are provided disinfectant wipes and spray, hand sanitizer and gloves. Please note we will continue to urge everyone present at our office locations and branches to follow the guidance provided by the Center for Disease Control and Preventions (CDC).
SBA Paycheck Protection Program (PPP) Update
Small Business Administration (SBA) and WAB SBA Team is continuing to work together to provide you with the assistance you need to get through these difficult times.
NOTE: The Paycheck Protection Program has been extended and we have resumed accepting applications again in response to the U.S. Government passing the program's extension legislation. The new deadline to apply for a Paycheck Protection Program loan is August 8, 2020.
For those who have already been funded through the PPP, you can begin to prepare for the Forgiveness Application.
- Please review the updated Paycheck Protection Program Loan Forgiveness Application form from the SBA website. We recommend you familiarize yourself with this document as we will be referring to it when processing your Forgiveness application.
- Please also check to see if you qualify for more simpler 3508EZ form to request Forgiveness. The Checklist for using SBA Form 3508EZ clarifies who can use the simpler form to request Forgiveness. You must meet one of these three criteria:
- Self-employed and have no employees OR
- Did not reduce the salaries or wages of your employees by more than 25% and did not reduce the number of employees or hours of your employees OR
- Did not reduce the salaries or wages of your employees by more than 25% and did experience reductions in business activity as a result of health directives related to COVID-19. Business activity reductions could have resulted directly or indirectly from compliance with COVID Requirements or Guidance from federal, state or local government shutdown orders that prohibited you from maintaining the same Full Time Equivalency (FTE) employee levels.
- For both types of applications, here are additional updates that apply to your loan forgiveness program:
- You now have a 24-week Covered Period to spend loan funds starting the date loan funds were deposited into your Woori business checking account. If you were funded prior to June 5, you can still use the 8-week period and Alternative Payroll Covered Period.
- You must use at least 60% of funds for eligible payroll costs to qualify for full Loan Forgiveness.
- If you do not apply for Forgiveness within the deferral period, you must begin making payments after your deferral period.
- You will need to certify and document that you used the loan funds for SBA-eligible purposes
We will continue to keep you informed about the program but please note that it is your obligation, as the borrower, to understand the SBA’s rules. Please visit SBA.gov and Treasury.gov
Banking Fee
Beginning July 1, 2020, we have discontinued the Banking Fee Waivers program, which included fee waivers on Overdraft Fees, ATM Fees, CD Early Withdrawal Penalty Fees, and Credit Card Late Payment Fees.
However, if you continue to suffer from financial hardship due to COVID-19, we are happy to work with you. Please get in touch with our branch representative or any of our customer service representatives.
Other Financial Assistance
We are continuing to provide other Financial Assistance Program to all our valued customers:
- Residential and Consumer Borrowers short term payment deferral
- SBA Debt Relief
Alternative Ways to Bank with Us
Consider taking advantage of our convenient mobile banking services:
- Deposit a check: Snap a picture of it using the “Deposits” option on the Woori America Bank Mobile Bank app.
- Pay bills and transfer money: Use the “Transfer & Pay” option on the Woori America Bank Mobile Bank app and www.wooriamericabank.com to pay your bills and transfer money.
- See your transactions: Use the Woori America Bank Mobile Bank app and www.wooriamericabank.com to review all your transactions.
Guidelines
We urge you to follow these CDC guidelines when planning to visit our branches:
- Please stay home if you are sick
- Follow the safe distance guidance of maintaining 6 feet from all individuals
- Clean and/or sanitize your hand often and avoid contacts with your eyes, nose and mouth with unwashed hands
Please not that we may instruct you to keep safe distances during your visit to the branches.
Protect from scams
Please note that we will not be asking you for confidential information such as your user name, password, PIN or other account information when we reach out to you. You can find additional precautionary details at the Federal Trade Commission.
Additionally, please guard against phishing and do not click on unusual links or texts. Instead directly go to apps or sites like the Woori America Bank Mobile app or wooriamericabank.com.
You can contact us at any time if you need any other assistance. Please reach us at our Customer Service at
1–888–MYWOORI (699–6674)
or write to us at cs@wooriamericabank.com
|
July 01, 2020 / 2020년 7월 1일
|
July 1, 2020
Dear Valued Customers,
Woori America Bank (WAB) is continuing to monitor the development of COVID-19 as we navigate through these uncertain times. The safety and well-being of our customer, our employees and the communities we serve are our top priority and we will continue to work with those impacted, providing solution that makes sense for meeting each particular needs.
Normal Branch Operations
We encourage you to check the Location link for details of branches near you. Our weekend operations will continue to be closed until further notice. For additional questions or inquiries please reach us at:
We are also happy to service you through our convenient Online or Mobile App services which provides a fast and easy ways to bank.
Keeping our offices, branches and facilities safe and clean is our top priority. We have increased our cleaning frequency and enhanced our cleaning procedures following CDC standards in the retail branches and our office facilities, with increased focus on high traffic and high touch point areas. Additionally, our branches are provided disinfectant wipes and spray, hand sanitizer and gloves. Please note we will continue to urge everyone present at our office locations and branches to follow the guidance provided by the Center for Disease Control and Preventions (CDC).
Banking Fee
Beginning July 1, 2020, we have discontinued the Banking Fee Waivers program, which included fee waivers on Overdraft Fees, ATM Fees, CD Early Withdrawal Penalty Fees, and Credit Card Late Payment Fees.
However, if you continue to suffer from financial hardship due to COVID-19, we are happy to work with you. Please get in touch with our branch representative or any of our customer service representatives.
SBA Paycheck Protection Program (PPP) Update
Small Business Administration (SBA) and WAB SBA Team is continuing to work together to provide you with the assistance you need to get through these difficult times.
SBA has provided new updates on the Paycheck Protection Program (PPP) and also on how you can begin to prepare for the Forgiveness.
- Please review the Paycheck Protection Program Loan Forgiveness Application form from the SBA website. We recommend you familiarize yourself with this document as we will be referring to it when processing your Forgiveness application.
- Some important key factors that may affect your loan forgiveness:
- Forgiveness is not automatic, you must request it through Woori America Bank.
- Not more than 25% of the Forgiveness amount may be attributable to non-payroll costs
- You will need to certify and document that you used the loan funds for SBA-eligible purposes
- We will review your request before sending the loan forgiveness application to SBA for a decision.
We will continue to keep you informed about the program but please note that it is your obligation, as the borrower, to understand the SBA’s rules. Please visit SBA.gov and Treasury.gov.
Other Financial Assistance
We are continuing to provide other Financial Assistance Program to all our valued customers:
- Residential and Consumer Borrowers short term payment deferral
- SBA Debt Relief
Alternative Ways to Bank with Us
Consider taking advantage of our convenient mobile banking services:
- Deposit a check: Snap a picture of it using the “Deposits” option on the Woori America Bank Mobile Bank app.
- Pay bills and transfer money: Use the “Transfer & Pay” option on the Woori America Bank Mobile Bank app and www.wooriamericabank.com to pay your bills and transfer money.
- See your transactions: Use the Woori America Bank Mobile Bank app and www.wooriamericabank.com to review all your transactions.
Guidelines
We urge you to follow these CDC guidelines when planning to visit our branches:
- Please stay home if you are sick
- Follow the safe distance guidance of maintaining 6 feet from all individuals
- Clean and/or sanitize your hand often and avoid contacts with your eyes, nose and mouth with unwashed hands
Please not that we may instruct you to keep safe distances during your visit to the branches.
Protect from scams
Please note that we will not be asking you for confidential information such as your user name, password, PIN or other account information when we reach out to you. You can find additional precautionary details at the Federal Trade Commission.
Additionally, please guard against phishing and do not click on unusual links or texts. Instead directly go to apps or sites like the Woori America Bank Mobile app or wooriamericabank.com.
You can contact us at any time if you need any other assistance. Please reach us at our Customer Service at
1–888–MYWOORI (699–6674)
or write to us at cs@wooriamericabank.com
|
|